Our core purpose, To Enhance Lives through Engineering Excellence, is the reason Jones|Carter exists. This vision has meaning for our employees, our clients, and our communities, and captures the essence of what our firm is and always wants to be. What we do matters a great deal and by delivering our services with distinction, we are holding true to our core purpose.
Our core values – how we conduct our business – resonate deeply within our culture and wholly support Jones|Carter’s core purpose. Quality, Collaboration, Accountability, Respect, and Ethical Behavior drive us to enhance lives through excellence each day. These values provide clarity and guidance to focus our efforts, while remaining true to the fundamental nature of what built this firm for the past 40 years. At the same time, they create a balance between the importance of our employees, our clients, and the communities we serve.
Quality – We pursue excellence in everything we do, such that our clients (internal and external) acknowledge the superior nature of what we do. We strive to deliver quality by delivering projects and solutions on-time, on budget, and in a way that produces unquestionable value without compromising the safety of our employees or the public. We are a learning organization striving for continuous improvement and boldly sharing lessons learned.
Collaboration – We work together to fulfill our core purpose. We value organization success over individual and business unit success. We create an inclusive environment that is conducive to feedback and active participation in problem solving and development efforts. We communicate openly, honestly, respectfully and in a timely and complete manner to make our teams efficient. We are driven to seek the best solutions through high performance teamwork between clients, staff, consultants, and other interested parties.
Accountability – We are committed to being good stewards of the resources that we have been given and covenant to be transparent in our actions. We embrace our personal duty to fulfill our obligations and promises to our clients, colleagues, partners, and the communities in which we operate. We accept responsibility for our actions.
Respect – We believe that it is important to create a positive environment where we can share and debate diverse thoughts and opinions. We recognize that our colleagues, clients, and partners may bring different perspectives to resolving issues and are committed to courteously engaging with each other, even if we disagree. We recognize the contributions of individuals and teams that promote our corporate success. Our behavior is easily recognized by its positive and winning qualities. We believe in treating others better than we wish to be treated.
Ethical Behavior – Our commitment to ethical behavior is uncompromising; we strive to set the standard for our industry. We operate with integrity, honesty, and fairness to promote an environment of trust with our clients, partners, and colleagues. We avoid conflicts between our professional obligations and personal interests and work tirelessly to protect the company’s reputation and image, avoiding any hint of impropriety.